fix: audit findings (typing, DTO, encryption, javadoc, service methods)

src/services/ticketService.ts

@@ -51,6 +51,22 @@ const ticketService = {
   deleteComment(ticketId: number, commentId: number) {
     return apiClient.delete<ApiResponse<void>>(`/tickets/${ticketId}/comments/${commentId}`);
   },
+
+  getPendingApprovals() {
+    return apiClient.get<ApiResponse<IssueTicket[]>>('/tickets/pending');
+  },
+
+  approveTicket(ticketId: number) {
+    return apiClient.post<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/approve`);
+  },
+
+  rejectTicket(ticketId: number, reason: string) {
+    return apiClient.post<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/reject`, { reason });
+  },
+
+  reopenTicket(ticketId: number) {
+    return apiClient.post<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/reopen`);
+  },
 };
 
 export default ticketService;