fix: audit findings (typing, DTO, encryption, javadoc, service methods)

src/services/ticketService.ts

@@ -51,6 +51,22 @@ const ticketService = {
   deleteComment(ticketId: number, commentId: number) {
     return apiClient.delete<ApiResponse<void>>(`/tickets/${ticketId}/comments/${commentId}`);
   },
+
+  getPendingApprovals() {
+    return apiClient.get<ApiResponse<IssueTicket[]>>('/tickets/pending');
+  },
+
+  approveTicket(ticketId: number) {
+    return apiClient.post<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/approve`);
+  },
+
+  rejectTicket(ticketId: number, reason: string) {
+    return apiClient.post<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/reject`, { reason });
+  },
+
+  reopenTicket(ticketId: number) {
+    return apiClient.post<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/reopen`);
+  },
 };
 
 export default ticketService;

src/types/index.ts

@@ -126,9 +126,7 @@ export interface IssueTicket {
   ticketId: number;
   projectId?: number;
   projectName?: string;
-  requesterId: number;
   requesterName?: string;
-  assigneeId: number | null;
   assigneeName?: string | null;
   category: TicketCategory;
   priority: TicketPriority;
@@ -138,12 +136,11 @@ export interface IssueTicket {
   dueDate: string | null;
   resolvedAt: string | null;
   resolutionNote: string | null;
-  slaWarnFlag: 'Y' | 'N';
-  isImminent?: boolean;
+  slaWarnFlag: boolean;
   createdAt: string;
-  updatedAt: string;
   attachmentUrl?: string;
   attachmentName?: string;
+  isImminent?: boolean;
   approverId?: number;
   backupApproverId?: number;
   approvedBy?: number;