import apiClient from './apiClient';
import type { ApiResponse, Page, IssueTicket, TicketComment } from '@/types';

export interface TicketFilterParams {
  category?: string;
  priority?: string;
  status?: string;
  searchKeyword?: string;
  page?: number;
  size?: number;
}

const ticketService = {
  getTickets(params?: TicketFilterParams) {
    return apiClient.get<ApiResponse<Page<IssueTicket>>>('/tickets', { params });
  },

  getTicket(ticketId: number) {
    return apiClient.get<ApiResponse<IssueTicket>>(`/tickets/${ticketId}`);
  },

  createTicket(data: Partial<IssueTicket>) {
    return apiClient.post<ApiResponse<IssueTicket>>('/tickets', data);
  },

  updateStatus(ticketId: number, status: string, assigneeId?: number) {
    const body: Record<string, string> = { status };
    if (assigneeId) body.assigneeId = String(assigneeId);
    return apiClient.put<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/status`, body);
  },

  resolveTicket(ticketId: number, resolutionNote: string) {
    return apiClient.put<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/resolve`, { resolutionNote });
  },

  deleteTicket(ticketId: number) {
    return apiClient.delete<ApiResponse<void>>(`/tickets/${ticketId}`);
  },

  getComments(ticketId: number) {
    return apiClient.get<ApiResponse<TicketComment[]>>(`/tickets/${ticketId}/comments`);
  },

  addComment(ticketId: number, commentText: string, attachedFileUrl?: string) {
    return apiClient.post<ApiResponse<TicketComment>>(`/tickets/${ticketId}/comments`, {
      commentText,
      attachedFileUrl,
    });
  },

  deleteComment(ticketId: number, commentId: number) {
    return apiClient.delete<ApiResponse<void>>(`/tickets/${ticketId}/comments/${commentId}`);
  },

  getPendingApprovals() {
    return apiClient.get<ApiResponse<IssueTicket[]>>('/tickets/pending');
  },

  approveTicket(ticketId: number) {
    return apiClient.post<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/approve`);
  },

  rejectTicket(ticketId: number, reason: string) {
    return apiClient.post<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/reject`, { reason });
  },

  reopenTicket(ticketId: number) {
    return apiClient.post<ApiResponse<IssueTicket>>(`/tickets/${ticketId}/reopen`);
  },
};

export default ticketService;