init: SR System — Helpdesk & ITAM Portal

.opencode/tier-routing.md

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+# Agent Tier Routing Guide
+
+3-tier agent system: **LITE → MID → MAX**
+
+## Decision Flow
+
+1. **LITE first** for simple/cheap tasks
+2. **MID** for normal complexity
+3. **MAX** only when MID fails 3+ times
+
+## Per-role routing
+
+### Architecture
+| Task | Agent |
+|------|-------|
+| Simple design sketch, brief review | @architect-lite (LITE) |
+| Full architecture, domain modeling, DB schema | @architect (MID) |
+| Unsolvable architecture problem | @escalation (MAX) |
+
+### Code Analysis
+| Task | Agent |
+|------|-------|
+| Quick file find, simple grep | @context-manager-lite (LITE) |
+| Deep codebase analysis, refactoring scope | @context-manager (MID) |
+| Beyond MID capability | @escalation (MAX) |
+
+### Implementation
+| Task | Agent |
+|------|-------|
+| DTO/Entity boilerplate, simple CRUD, basic test | @worker-lite (LITE) |
+| Business logic, API binding, complex test | @worker (MID) |
+| Beyond MID capability | @escalation (MAX) |
+
+### Error Fixing
+| Task | Agent |
+|------|-------|
+| Missing import, syntax fix, format lint | @inspector-lite (LITE) |
+| Multi-step compile error, runtime bug | @inspector (MID) |
+| 3+ failures on same bug | @escalation (MAX) |
+
+## Cost Awareness
+- LITE: deepseek-v4-flash / mimo-v2.5 — $0.14/$0.28 per 1M tokens
+- MID: deepseek-v4-pro / mimo-v2.5-pro / qwen3.6-plus — $0.50~$1.74/$3.48
+- MAX: glm-5.1 — $1.40/$4.40 (880 req/5hr limit, use sparingly)
+
+## Rule
+Never use MAX for problems that LITE or MID can handle. Let the failed agent's prompt guide escalation.

.opencode/token-efficiency.md

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+# Token Efficiency — Caveman Default
+
+Load skill: `~/.agents/skills/caveman/SKILL.md`
+
+## Default Mode
+
+Output in **caveman full** level. Exceptions:
+
+| Context | Mode | Reason |
+|---------|------|--------|
+| Code/blocks | Normal | Accuracy critical |
+| Commit msg | Normal | Conventional commits |
+| Security warnings | Normal | Clarity required |
+| Irreversible confirm | Normal | Safety |
+| User asks "normal mode" | Normal | User override |
+
+## Rules
+
+Drop: articles (a/an/the), filler (just/really/basically/actually/simply), pleasantries (sure/certainly/of course/happy to), hedging. Fragments OK. Short synonyms. Technical terms exact. Code blocks unchanged. Errors quoted exact.
+
+Pattern: `[thing] [action] [reason]. [next step].`
+
+## Intensity Switching
+- `/caveman lite` — no filler/hedging, keep sentences
+- `/caveman full` — default, classic caveman
+- `/caveman ultra` — max compression
+- `stop caveman` / `normal mode` — revert